Ask a Manager
It’s four answers to four questions. Here we go…
1. Should people be fired for big, public mistakes?
I’m curious about your thoughts on Major League Baseball’s recent blunder. They released a new series of hats that have the logo imposed on top of the team location. For the Texas Rangers, they did not think through the word they would create.
Tetas is a slang word for breasts in Spanish. If you were managing a team that let this slip through, how would you handle it? Would people be fired for something like this?
I’m not a fan of firing people for single mistakes in their work (conduct is in a different category), unless there’s something about the mistake that goes to their fundamental fitness for the job. If someone was already struggling, sure, this could easily be the final straw — but if the person responsible was otherwise doing a good job and you were happy with their work previously, there’s no point in firing someone for one blunder (even a big one). In fact, if the person is generally conscientious, there’s a good chance that they’re now more valuable to you than they were a month ago because they just learned a massive lesson that’s likely to stick with them and be incorporated into their work going forward.
Also, with this kind of mistake, there were presumably many people who signed off on the design and should have caught it before it was finalized. It points to a need to change their processes so it can’t happen again, not to firing a dozen people for missing it.
2. Managing a former friend
I am struggling in my current toxic workplace and I’m keen to get a new job, but opportunities in my niche technical field and local area are rare. One such job has come up this week and whilst it’s not directly what I do now, I think I would be a viable candidate and would be happy working at this new organization. However, I met with the hiring manager who outlined the current team, which includes a friend who I have not spoken to in a year due to her professional behavior (breaking confidentiality and getting former colleagues into trouble, basically acting like she is in Mean Girls). It’s so awkward! I can’t imagine being her manager and supporting her when I feel like she is lacking in values that are core to professional conduct.
Should I still apply for the job and hope I can skate past the awkwardness? Or save myself the trouble? The hiring manager mentioned that line management could be discussed; I have wondered if confiding in him would make me look dramatic. This may all be moot if I don’t even get an interview but I’d rather make an informed decision.
Can you get yourself to a place where you can manage her fairly and objectively? If not, you should pass up the job; it’s not fair to anyone (definitely the ex-friend, but also the rest of the team and the organization hiring you to manage her) to come in already knowing that you’d be hindered by the history in a pretty significant way. But I don’t think it’s impossible to walk into a situation like that and manage fairly! You’d need to keep in mind that people can change and she may have learned some lessons in the last year and be willing to give her a fair shot at showing that she has. If you see that she hasn’t, you’d need to address that the way any good manager would (and you would benefit from knowing what to be looking out for, just like with the letter about the chaos employee earlier this week), but you’d need to come in with an open mind. You’d also likely need to have an air-clearing conversation with her when you start, along the lines of “I know we have history but as far as I’m concerned, we’re starting fresh.”
If that feels impossible, pass this one by.
If you do apply, I think you’d need to disclose to the hiring manager that you know the team member but have fallen out of touch. I wouldn’t share much more than that because of the risk of it just seeming like capital-d Drama, but if you don’t disclose it at all, it’s likely to come out at some point anyway and will seem very weird that you didn’t. (Be aware that if you do that, they’re likely to ask the employee about you … but from a minimizing-drama standpoint, if there’s anything to be aired out there, it’s better for it to be now rather than after you’re on the job.)
3. Executives winning company raffles
I work for a company with about 500 employees. Every year the company hosts a large professional conference and all employees are required to attend. On the final day of the conference, door prizes are awarded.
This year, the organizers had each attendee put their name tag in a box, and names were drawn at random to determine the recipients of the prizes. The prizes ranged from books by presenters to gift cards to one large prize that was worth close to $1,000. When the prizes were announced, four of them, including the large final prize, went to people who work in senior management. This rubbed me the wrong way and I want to know if I’m off-base to think that the most senior staff members shouldn’t be entering raffles like this. I was able to see the drawing from my seat and there didn’t appear to be any cheating. I just don’t feel like their names belonged in the drawing to begin with. I’d much rather see an administrative assistant or the entry-level recent college grad walking out with a prize than someone whose salary is ten times as large. What are your thoughts?
You are not off-base. Senior level managers should not enter raffles where they’ll be competing for desirable prizes with lower-paid employees, and the optics if they win a big-ticket item are really bad. The gracious move would have been for them either not to enter or, when they won, to decline and ask for a new pick to be drawn.
4. Is it weird to suddenly start going by a nickname a year into my job?
I’ve been working in a remote job, my first full-time job in my industry, for a little over a year now. The entire time I’ve worked there, I’ve gone by my legal name, Anne. I use it in my email signature, and pretty much everyone I am in contact with addresses me as such.
However, in my personal life, I go by Annie pretty much all the time. I put Anne in my email signature when I first started because I’m pretty new to the professional world and it seemed like the savvy thing to do, but now seeing how many people I am in contact with use their nicknames in the professional world, I’m more inclined to use my nickname.
Since I’ve worked at this job for over a year and have gone by Anne the whole time, would it be weird to suddenly switch my email signature to Annie? I’m mainly concerned with it seeming weird to my boss, who is the primary person I’m in contact with at my job. Especially since it’s remote, it feels so much more awkward to slyly switch my name in my email signature and hope everyone catches on.
It will not be weird! Switch your email signature to Annie. You can either leave at that, or you can say to your boss, “By the way, I should have said this when I started but I actually prefer Annie so I’ve changed it in my email signature and didn’t want you to be confused.”
And yes, it’s totally fine to go by nicknames at work. Not, like, Keg Master or Big Balls, but a normal name that’s just a diminutive? Yes.
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Ask a Manager
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