Jagran Josh
Find below PDF download link to MCQs for CBSE Class 12 Business Studies Chapter 11 Consumer Protection. Also, find attached important resources for preparation for upcoming CBSE Board Examinations 2023-2024.
MCQs for CBSE Class 12 Business Studies Chapter 11: This article hands out a list of important MCQ-type questions for CBSE Class 12 Business Studies Chapter 11, Consumer Protection. You can also download these questions and answers from the link present below in the article, for future reference. They have been created by our subject-matter experts as per the Revised CBSE Syllabus 2024.
Jagran Josh brings to you a series of important MCQ-type questions for each chapter of the CBSE Class 12 Business Studies textbook, links to which are attached below for your reference. Also, find the link to MCQs for CBSE Class 12 Accountancy Chapters. These will be useful for students appearing in upcoming CBSE Board Examinations 2023-2024. According to guidelines laid out by CBSE, practicing MCQ-type questions is essential for CBSE Board Exam 2024 aspirants. Students can also have a look at CBSE Sample Paper attached below.
MCQs for CBSE Class 12 Business Studies Part 1:
MCQs for Class 12 Business Studies Chapter 1
MCQs for Class 12 Business Studies Chapter 2
MCQs for Class 12 Business Studies Chapter 3
MCQs for Class 12 Business Studies Chapter 4
MCQs for Class 12 Business Studies Chapter 5
MCQs for Class 12 Business Studies Chapter 6
MCQs for Class 12 Business Studies Chapter 7
MCQs for Class 12 Business Studies Chapter 8
MCQs for Class 12 Business Studies Chapter 9
MCQs for Class 12 Business Studies Chapter 10
Related:
CBSE Class 12 Business Studies Revised Syllabus 2023-2024 (PDF)
CBSE Class 12 Business Studies Sample Paper 2023-2024(PDF)
MCQs for CBSE Class 12 Business Studies Chapter 11 are as follows:
1.Golu bought an iron from ‘Sidhu Electricals.” She got an electric shock while using the iron. Which consumer right has been violated here?
(a) Right to be heard
(b) Right to seek redressal
(c) Right to safety
(d) Right to choose.
Answer. c) Right to safety
2.Shubhangi purchased a car for Rs. 11 crores and found its engine defective. Despite many complaints, the defect was not rectified. She filed a complaint to National Commission but was not satisfied with its order. Suggest to her the appropriate authority where she can appeal.
(a) National Commission
(b) District Commission
(C ) Supreme Court of India
(d) None of the above.
Answer. c) Supreme Court of India
3.Mention the quality mark which a consumer should look for while purchasing jewellery.
(a) ISI Mark
(b) FSSAI Mark
(c) Eco Mark
(d) Hall Mark Match
Answer. d) Hall Mark Match
4.Vijay purchased a flat for Rs. 150 lacs and found it different from what was agreed. He wants his money back. Suggest him the appropriate authority to file his complaint in the three-tier machinery under the Consumer Protection act, 2019.
(a) State commission
(b) District forum
(c) National Commission
(d) Supreme court
Answer. a) State Commission
5.Harsh asked for a bottle of mineral water from a shopkeeper. The maximum retail price printed on the bottle was Rs. 20 only whereas the shopkeeper was charging Rs. 35. In spite of many arguments the shopkeeper was not ready to sell the bottle for less than Rs. 35. Harsh was in need of it and had no option except to buy. Identify the ‘Right’ that Harsh can exercise.
(a) Right to choose
(b) Right to seek redressal
(c) Right to be heard
(d) Right to information
Answer. c) Right to be heard
6.Consumer has the right to file a complaint in case of dissatisfaction with goods or services in the grievance cell. Which consumer right is it?
(a) Right to seek redressal
(b) Right to be heard
(c) Right to be informed
(d) None of the above.
Answer. b) Right to be heard
7.A consumer is not certain satisfied with State Commission . In how many days we can challenge the same and approach the National Commission?
(a) 20 days.
(b) 30 days
(c) 40 days.
(d) 50 days
Answer. b) 30 days
8._________________________is set up by the central government.
(a) state Commission
(b) District Forum
(c) National Commission
(d) none of these
Answer. c) National Commission
9.National Commission Government is actively advertising for ‘Jago Grahak Jago’ which consumer right is highlighted in the given statement.
(a) Right to be heard
(b)Right to consumer education
(c) Right to seek redressal
(d) Right to be informed.
Answer. b) Right to consumer protection
10.For the following statements, choose the correct option:
Statement – I: “Assert yourself to ensure that you get a fair deal” is a consumer right.
Statement – II: Right to be heard means a right to file a complaint in case of dissatisfaction with a good or a service.
Choose the correct option from the options given below:
(a) Statement I is correct and Statement II is not correct
(b) Statement II is correct and Statement I is not correct
(c) Both the Statement I and II are correct
(d) Both the Statement I and II are not correct
Answer. b) Statement II is correct and Statement I is not correct
11.Who, of the following, cannot be considered a consumer?
(a) A person who buys things to further sell them consideration.
(b) A person who gets things without consideration.
(c) A person who uses things without the permission of the purchasers.
(d) All of the above
Answer. d) All of the above
12.Pooja purchased a car worth ` 18 lacs from an automobile company and found its engine defective. She filed a complaint in District Forum. But she was not satisfied with the orders of district forum and decided to appeal further. Suggest her the final highest authority where she could appeal if not satisfied again by the decision of the next highest authority.
(a) State Commission
(b) High Court
(c) National Commission
(d) Supreme Court
Answer. c) National Commission
13.The Provisions of Consumer Protection Act came into force from
(a) 1986
(b) 1987
(c) 1988
(d) 1991
Answer. a) 1986
14.Informing consumer about the contents of the product, its usage, etc. is part of
(a) Right to Safety
(b) Right to Information
(c) Right to Consumer Education
(d) Right to be Heard
Answer. b) Right to Information
15.If the value of goods or services is more than 1 crore but less than 10 crore, then consumer can file case in:
(a) District Forum
(b) State Commission
(c) National Commission
(d) All of the above
Answer. b) State Commission
To download these questions and answers, click on the link below.
Also find:
CBSE Class 12 Syllabus 2023-24 (All Subjects)
CBSE Class 12 Sample Papers 2023-24 (All Subjects)
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