How To Reduce Average Handling Time (AHT) In Contact Centers
Work It Daily It’s common knowledge that approximately 65% of contact center costs are staffing costs. Inbound staff get paid by the hour. If your cost per call is USD…
Building Career. Changing Lives.
Work It Daily It’s common knowledge that approximately 65% of contact center costs are staffing costs. Inbound staff get paid by the hour. If your cost per call is USD…
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