How To Improve Help Desk Performance
Work It Daily Technology is seemingly ubiquitous within organizations. When things go wrong, whom does the end user typically reach out to for help? The help desk! In many organizations,…
14 Most Hated Customer Service Practices & One Strategy To Solve Them
Work It Daily We wanted to share Robert’s story with you to spread awareness about the unique challenges autistic individuals face in the workplace and to reassure other professionals who…
How To Improve The Efficiency Of Your Help Desk
Work It Daily Does your help desk support team feel like it’s “Groundhog Day” and they’re answering the same questions over and over again? Yes, that’s what they do, but…